Effective Date: 01/09/2023
At Doshtu, we are committed to providing the highest quality products and services to our valued customers. If for any reason you are not completely satisfied with your purchase, please review our Refund and Return Policy carefully.
- Eligibility for Refunds and Returns
Our policy lasts [insert number] days. To be eligible for a refund or return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also be accompanied by a proof of purchase.
- Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment. Please allow [insert number] business days for the refund to appear in your account.
- Returns
To initiate a return, please contact our customer support team at [insert contact email/phone number]. You will be provided with instructions on how to return your item. Shipping costs for returns are non-refundable.
- Exchanges
If you wish to exchange an item for a different one, please contact our customer support team. We will provide you with instructions on how to proceed with the exchange. Additional charges may apply for price differences and shipping.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [insert contact email/phone number]. We will arrange for the return of the item and provide you with a replacement or a refund, as per your preference.
- Non-Refundable and Non-Returnable Items
Certain items are non-refundable and non-returnable, including:
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- Downloadable software or digital products.
- Customized or personalized products.
- Perishable goods.
- Shipping
To return your product, you should mail your product to: [insert return address]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at info@doshtu.com or 00905453211122
By using Doshtu’s services and making a purchase, you acknowledge that you have read, understood, and agreed to this Refund and Return Policy. If you do not agree with this policy, please refrain from using Doshtu’s services.